TERMS AND CONDITIONS

Cancellation Policy:

• Your plans can change, and we understand. Our hassle-free cancellation policy ensures a full refund if canceled before 7 days of departure, offering flexibility in the face of life’s uncertainties.
  
  

Routes & Client Flexibility: Choose your adventure! With YACHTSMX®, you have the freedom to decide the route. Should you seek changes for comfort or safety, we accommodate modifications to ensure a journey tailored to your preferences.

Extra Passengers (Cabo & La Paz): Share the experience! Additional passengers are welcome on board in both Cabo and La Paz locations, enhancing the joy of your voyage. Check our terms for the specific cost per extra passenger.

Unsatisfactory Service & Injuries: At Yachtsmx®, we prioritize your safety and satisfaction. While we’re dedicated to providing exceptional service, our terms clarify our limited liability for non-performance, unsatisfactory service, injuries, or other unforeseen causes.

Notes:

• Speed, inclusivity, and detailed charters—our notes section captures crucial details for your smooth sailing. From speed limits to all-inclusive services and specific charter details, we’ve got every aspect covered.
  
  

Reserve Methods:

• To ensure a seamless reservation process, we offer flexible payment options, including debit/credit cards, PayPal, or cash.
• A formal reservation, complete with a discussed payment amount, is crucial, and we don’t accept verbal reservations.
  
  

License to Operate:

• Property Rights:* Logos, pictures, videos, trademarks, and copyrights are properties of Yachtsmx®.
• Registration:* Yachtsmx® is a registered company in Mexico at IMPI since 2021 with registration #2278088.
  
  

Accepted Payment Methods:

• Convenience is key, and we accept all major credit and debit cards, including American Express and Discovery, for a hassle-free payment experience.
  
  

Frequently Asked Questions (Cabo):
Our bilingual crew is at your service, committed to making your boating experience stress-free and memorable. From booking details to departure suggestions, we provide comprehensive answers to ensure you’re well-informed and ready for an extraordinary journey.

1. Do you have boats that can fit 25 Passengers? (Cabo)

   • No, the maximum capacity is 21 Passengers in select Cabo Fleet boats. Contact us to check availability for your party.
     
     

2. How do we Book? (Cabo)

   • After selecting your boat from our Cabo Fleet (https://yachtsmx.com/fleet/?loc=cabo), provide your full name, email, and phone number for a formal reservation. Proceed with a reserve payment of 500 USD + 16% sales tax, with the balance due before departure.
     
     

3. If we cancel, do we get a full refund? (Cabo)

   • Yes, a full refund is provided if you cancel your charter before 7 days. If canceled within 7 days, we can reschedule your charter.
     
     

4. What do you Include in the Charter? (Cabo)

   • Open Bar, Option A, B, or C Menu, and all the Toys of the Boat.
     
     

5. Where do we Depart in Cabo? (Cabo)

   • Dependent on the selected boat, with 90% of our fleet located at Marina del Rey or Marina IGY in Cabo San Lucas.
     
     

6. Do you offer Transportation? (Cabo)

   • No, transportation is not provided, but assistance can be offered in setting it up.
     
     

7. What time do you suggest to go out? (Cabo)

   • Choose 10 a.m. to 2 p.m. for family-friendly activities or 3 p.m. to 7 p.m. for sunset and party experiences.
     
     

8. Do you accept American Express or Discovery? (Cabo)

   • Yes, all major credit and debit cards are accepted.
     
     

9. What is the suggested tip to crew? (Cabo)

   • Normally 10-15% of the total charter.
     
     

Frequently Asked Questions (La Paz):

1. 1. Do you have boats that can fit 25 Passengers? (La Paz)

      • Yes, the maximum capacity is 25 Passengers in some boats in our La Paz Fleet. Contact us to check availability for your party.
        
        

   2. How do we Book? (La Paz)

      • After selecting your boat from our La Paz Fleet (https://yachtsmx.com/fleet/?loc=lapaz), provide your full name, email, and phone number for a formal reservation. Proceed with a reserve payment of $300 USD + 16% Sales taxes, with the rest payable before departure (If paid in cash, sales tax is skipped).
        
        

   3. If we cancel, do we get a full refund? (La Paz)

      • Yes, a full refund is provided if you cancel your charter before 7 days. If canceled within 7 days, we can reschedule your charter.
        
        

   4. What do you Include in the Charter? (La Paz)

      • 8 Hour Route menu included.
      • Overnight Charters custom menu included.
        
        

   5. Where do we Depart in La Paz? (La Paz)

      • Dependent on the selected boat, with our fleet primarily located at different Marinas in La Paz.
        
        

   6. Do you offer Transportation? (La Paz)

      • No, transportation is not provided, but assistance can be offered in setting it up.
        
        

   7. What time do you suggest to go out? (La Paz)

      • For 8 Hour Daytrips: 10-6 pm or 11-7 pm
      • For Overnight Charters: Check-in at 10 am – Check out at 12 pm on the last day.
        
        

   8. Do you accept American Express or Discovery? (La Paz)

      • Yes, all major credit and debit cards are accepted.
        
        

   9. What is the suggested tip to crew? (La Paz)

      • Normally 10-15% of the total charter.
        
        

At YACHTSMX®, our terms are more than just rules—they’re the foundation of a customer-centric approach, ensuring your experience is nothing short of extraordinary. Embark with confidence, knowing that every detail has been considered to make your voyage exceptional.