YACHTSMX® Terms and Conditions

Welcome to YACHTSMX®

At YACHTSMX®, we are dedicated to providing unforgettable, luxury yachting experiences. Before embarking on your journey with us, we encourage you to review our terms and conditions to ensure a seamless and enjoyable experience.

Cancellation Policy

Overnight Charters

Due to the extensive preparations required for overnight charters, we are unable to offer refunds once a reservation has been made. In the event of bad weather or other unforeseen circumstances, we will reschedule your charter to a future date. Please note that the preparation costs for your charter exceed the $2,000 USD deposit, making cancellations non-refundable. However, we are committed to working with you to find an alternative date that suits your schedule.

8-Hour Charters or Less

For 8-hour charters or shorter, we offer a 100% refund of the $300 USD deposit if the charter is canceled due to weather or other valid reasons. We understand that flexibility is key for shorter trips, and we strive to accommodate changes when necessary.

Route Flexibility & Client Preferences

YACHTSMX® offers customizable itineraries, allowing you to select your preferred route. Should adjustments be necessary for comfort or safety during your journey, we will make every effort to accommodate your requests while ensuring the safety and enjoyment of all passengers.

Extra Passengers (Cabo & La Paz)

We welcome additional passengers on board in both Cabo and La Paz. Depending on the size of the vessel, there may be an additional charge for extra guests. Please contact us for specific details and availability for larger groups.

Unsatisfactory Service & Injuries

While we strive to provide top-notch service on every charter, YACHTSMX® holds limited liability for any non-performance, unsatisfactory service, injuries, or unforeseen incidents during your voyage. Safety remains our highest priority, and our crew is trained to handle any situation that may arise.

Reservation Methods

Reservations can be made via debit/credit card, PayPal, or cash. A formal reservation requires a deposit amount discussed at the time of booking. Please note that verbal reservations are not accepted; all bookings must be confirmed in writing.

Property Rights

All logos, images, videos, trademarks, and copyrights used by YACHTSMX® are the property of our company. YACHTSMX® is a registered company in Mexico under IMPI, registration #2278088.

Accepted Payment Methods

For your convenience, we accept all major credit and debit cards, including American Express and Discover.

Frequently Asked Questions (Cabo & La Paz)

Capacity

• Cabo: Our Cabo Fleet can accommodate up to 21 passengers on select vessels. Please contact us for availability.
• La Paz: Some of our La Paz Fleet vessels can accommodate up to 25 passengers.

Booking Process

Select your vessel from either our Cabo Fleet or La Paz Fleet. To confirm your booking, provide your full name, email, and phone number, along with a deposit:

• Cabo: $500 USD + 16% sales tax
• La Paz: $300 USD + 16% sales tax (sales tax may be waived for cash payments).

The balance is payable before departure.

Refunds for Cancellations

• A full refund is provided if you cancel your charter more than 7 days before your departure.
• For cancellations within 7 days of the scheduled charter, we will reschedule your trip to a future date.

Inclusions

• Cabo: Open bar, meal menus (Options A, B, or C), and access to all water toys.
• La Paz: Includes an 8-hour route menu for day trips. Custom menu options are available for overnight charters.

Departure Locations

• Cabo: Most of our fleet departs from Marina del Rey or Marina IGY in Cabo San Lucas.
• La Paz: Departure is dependent on the selected vessel, with various marinas available.

Transportation

While YACHTSMX® does not provide transportation, we are happy to assist in arranging transportation services for your group.

Suggested Charter Times

• Cabo:
  • For family-friendly trips, we suggest 10 a.m. to 2 p.m.
  • For sunset and party charters, 3 p.m. to 7 p.m. is ideal.
• La Paz:
  • For 8-hour charters, we recommend either 10 a.m. to 6 p.m. or 11 a.m. to 7 p.m.
  • For overnight charters, check-in is at 10 a.m., with check-out at noon on the final day.

Tips for the Crew

It is customary to tip the crew 10-15% of the total charter cost for their exceptional service.

At YACHTSMX®, we are committed to delivering the highest level of service and flexibility. We value your trust in us to provide an unforgettable luxury yachting experience, and we are here to ensure that every aspect of your journey exceeds your expectations.