Terms and Conditions
YACHTSMX® Services
Explore YACHTSMX® terms for luxury yacht charters and private flights. Learn about cancellations, refunds, liability, insurance coverage, booking methods, and FAQs. Designed for your peace of mind, these terms ensure a seamless and enjoyable journey, whether on the water or in the air.
Cancellation and Refund Policy
Overnight Charters
Due to the extensive preparations required for overnight charters, refunds are not available once a reservation has been made. In the event of bad weather or unforeseen circumstances, we will reschedule your charter to a future date. The preparation costs for your charter exceed the $2,000 USD deposit, making cancellations non-refundable. However, we will work with you to find a suitable alternative date.
Day Charters (8 Hours or Less)
For charters of 8 hours or shorter, we offer a 100% refund of the $300 USD deposit if the charter is canceled due to weather or other valid reasons. We aim to accommodate flexibility for shorter trips whenever possible.
Private Flights
For private flight bookings, cancellations made more than 7 days before the scheduled departure will receive a full refund of the deposit. Cancellations within 7 days of departure may incur rescheduling fees or be subject to the policies of the aircraft operator.
Booking, Payment, and Policies
Reservation Methods
Reservations can be made via debit/credit card, PayPal, or cash. A deposit amount, discussed at the time of booking, is required to confirm your reservation. Verbal reservations are not accepted; all bookings must be confirmed in writing.
Rescheduling
No additional charges for rescheduling your departure.
Accepted Payment Methods
We accept all major credit and debit cards, including American Express* and Discover.
Payment Information:
USD Payments:
Beneficiary Name: YACHTSMX LLC
Account Number: 202397826263
Routing Number: 091411229
Address: 30 North Gould St, Sheridan, Wyoming, 82801
MXN Payments:
Beneficiary: Juan Carlos Esquer Rascon
CLABE: 722969010778629180
Bank: STP
Instructions: Transfer funds via your bank’s portal to Mercado Pago using STP.
Additional Passengers & Customization
Additional passengers are welcome on our yachts and flights, subject to capacity limitations. Extra charges may apply depending on the number of guests and the specific vessel or aircraft. Please contact us for details.
YACHTSMX® also offers customizable itineraries for yachts and flights, allowing you to tailor your route to your preferences. While we strive to honor your requests, adjustments may be made for safety or comfort reasons.
*See below for AMEX Agreement and Charter Terms.
Liability and Insurance
YACHTSMX® acts as a booking facilitator for luxury yachts and private flights. We ensure all yachts and aircraft used in our services are insured and comply with safety regulations. However:
Yacht Charters: Any accidents, injuries, or damages occurring on board are covered by the yacht’s insurance policy. YACHTSMX® is not liable for any claims arising from such incidents.
Private Flights: Similarly, any accidents, injuries, or damages occurring during private flights are covered by the respective aircraft’s insurance policy. YACHTSMX® is not liable for such claims.
By booking with us, you acknowledge that YACHTSMX®’s role is limited to facilitating your travel experience and that liability for incidents rests with the respective operators and their insurance providers.
Charter Information & Guidelines
Suggested Charter Times
Cabo:
Family-friendly: 10 a.m. to 2 p.m.
Sunset/Party: 3 p.m. to 7 p.m.
La Paz:
8-hour charters: 10 a.m. to 6 p.m. or 11 a.m. to 7 p.m.
Overnight charters: Check-in at 10 a.m., check-out at noon on the final day.
Tips for the Crew
A 10-15% tip of the total charter cost is customary for exceptional service.
Flexibility
Route adjustments allowed for comfort and safety.
General Info
Alcohol
- Limited alcohol on board; bring your own or order additional beverages at extra cost.
What to Bring
- Hat, sunglasses, and sunscreen. Towels are provided.
Water-Powered Toys
- Available for rent at an extra cost; usage restricted to non-protected areas.
Legal Information:
Property Rights: All logos and trademarks are owned by YACHTSMX®.
Registration: Registered in Mexico with IMPI since 2021, registration #2278088.
AMERICAN EXPRESS PAYMENT AGREEMENT & CHARTER TERMS
This agreement (“Agreement”) is entered into between YACHTSMX LLC (“Company”) and the undersigned client (“Client”) regarding payment for a yacht charter using an American Express card. By signing below, Client agrees to the following terms and conditions:
1. Acknowledgment of Participation
- Client acknowledges that they are voluntarily participating in a yacht charter booked through YatesMexico, which may include day trips, overnight stays, multi-night voyages, or extended trips.
2. Payment and Dispute Policy
- By signing this Agreement, Client agrees that all charges related to the yacht charter, including but not limited to charter fees, crew gratuities, fuel surcharges, and any additional agreed-upon expenses, are authorized and valid.
- Client waives the right to dispute or initiate a chargeback with American Express on the basis of “unauthorized” or “fraudulent” charges, as this transaction is knowingly and willingly entered into.
- If Client has any concerns regarding the charter experience, resolution must be sought directly with the Company, not through American Express.
3. Satisfaction & Refund Policy
- If Client is dissatisfied with the yacht’s condition, amenities, or any aspect of the experience, they must communicate this before departure from the marina.
- If the Client notifies the Company before leaving the marina, a full refund or alternative arrangement may be provided.
- If Client proceeds with the charter, they acknowledge that they accept the yacht in its present condition, and no refunds or disputes will be honored after departure.
- Once the charter has commenced, refunds will only be considered in extreme circumstances, at the Company’s sole discretion.
4. No Post-Charter Chargebacks
- Client agrees that dissatisfaction after the charter is not grounds for disputing the charge with American Express. Complaints must be addressed directly with the Company for resolution.
5. Identification Requirement & Data Protection
To process American Express payments, we require a copy of the Client’s government-issued ID. This information is collected solely for verification and fraud prevention purposes.
Personal data will be securely stored for 30 days and immediately deleted thereafter.
YACHTSMX® will not use personal information for any purpose other than payment verification and dispute prevention.
6. Agreement to Terms
By signing below, Client acknowledges that they have read, understood, and agreed to the terms outlined above.
Client Name: ___________________________
Client Signature: _______________________
Date: _________________________________
Company Representative: ________________________
Company Signature: ____________________________
Date: ________________________________________
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Frequently asked Questions
About YACHTSMX® Services
YachtsMX specializes in private yacht charters and flight charters in Cabo San Lucas and La Paz, Baja California Sur. We offer over 40 yachts and 12 private aircraft to choose from for unforgettable luxury experiences.
We operate out of both Cabo San Lucas and La Paz, Mexico, with charters available in both destinations and surrounding areas.
You can book directly through our website, by calling or texting us at +52 612 194 3067, or by emailing us at info@yachtsmx.com. Our team will help you find the best option based on your group size, dates, and preferences.
We offer a wide range of yachts including motor yachts, catamarans, sport fishing boats, and luxury cruising yachts — perfect for family trips, romantic getaways, or group celebrations.
We provide helicopter and airplane charters, including short scenic flights, airport transfers, and full-day private air tours. Our fleet includes aircraft like the Robinson R44, Bell505, and Cessna Caravans.
Absolutely! All our experiences are fully customizable. Let us know what you’d like to see or do — from hidden beaches to snorkeling spots or onboard meals — and we’ll create your perfect day.
Most charters include crew, fuel, onboard amenities, snorkel gear, paddle boards, drinks, and snacks. All-inclusive options with chef services and open bar are also available.
Yes! Many of our charters are perfect for families and children. We can provide family-friendly activities, safety equipment, and even special meals upon request.
We accept all major credit cards except American Express, as well as wire transfers and cash payments.
We recommend booking at least 1–2 weeks in advance for the best availability, especially during high season. Last-minute bookings are welcome and accommodated based on availability.
Transportation can be arranged upon request. We offer private transfers from your hotel or villa to the marina or airport for a seamless experience.
Our cancellation policy varies depending on the service booked. In general, we offer full or partial refunds with advanced notice. Please contact us for specific terms.